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ZFA Nr. 1 vom Seite 17
Making an appointment
Welcome to the dialogue about „making an appointment“ with a patient. This lesson is going to feature a short dialogue between a patient and a dental assistant, which is part of a everday conversation in a dental office. Especially in times of globalization with more and more English-speaking patients, it is important to always have a variety of basic English knowledge at hand. If you need any translation, please don’t hesitate to read it below under the part „Essential Vocabulary“.
Making an appointment
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Patient: | Good morning. Excuse me, do you speak English? |
Dental assistant: | Good morning. Yes, a little bit. How may I help you? |
Patient: | I’d like to make an appointment for a regular check-up, please. |
Dental assistant: | Is this your first time in our surgery? |
Patient: | Yes, it is. |
Dental assistant: | OK, what’s your name, please? |
Patient: | My name is Jenny Kelly Ashton. |
Dental assistant: | Could you repeat your name, please? |
Patient: | Sure, Jenny Kelly Ashton. |
Dental assistant: | Well, could you spell your last name for me, please? |
Patient: | Yes, that’s A like Andrew, S like Sugar, H like Harry, T like Tommy, O like Oliver and N like Nellie. |
Dental assistant: | Thank you very much. Do you have private or statutory insur... |